How can I obtain a Bone Healing System?
A qualified healthcare professional (HCP) must prescribe a Bone Healing System. The Bone Healing System is a non-invasive bone growth stimulator indicated for the treatment of fracture nonunions, failed fusions, and congenital pseudarthrosis in the appendicular system. A nonunion is considered to be established when there are no visibly progressive signs of healing.
I have a pacemaker. Can I use the system?
No. The use of a pacemaker or cardioverter with the Bone Healing System is contraindicated and not recommended.
My doctor prescribed a cam walking fracture boot, cast or wrist splint/brace. Can I use the Bone Healing system while wearing these?
Yes, the treatment coil can be placed over or on top of a boot, cast or bracing. Once the coil has been shaped, center and apply the coil around the treatment site.
An extremity band is an additional optional component that may be ordered through Customer Service. The extremity band allows the controller to be worn conveniently on the arm or leg.
Is the system MRI safe?
MRI scans and procedures should not be performed until the Bone Healing System has been completely removed.
Is the system safe to use during pregnancy?
Use of the Bone Healing Stimulator System during pregnancy has not been evaluated; therefore, it is not recommended.
Will my insurance cover the cost of the device?
Insurance coverage varies depending on your insurance plan. The Bone Healing System is generally recognized by Medicare, Medicaid, worker’s compensation as well as private and public health plans. Zimmer Biomet’s Patient Advocacy Group is available to assist you and discuss any questions regarding insurance coverage, deductibles and potential out-of-pocket expenses. You may contact our Patient Advocacy Group at 1-888-236-3652.
Who do I contact if I have questions or need to order supplies?
Zimmer Biomet Customer Care Representatives are ready to answer your questions, and can be reached at 1-800-526-2579, extension 6000.
Representatives are available from 8:30 am to 5:00 pm (EST), Monday through Friday. At other times, please leave a clear message for a return call by the next business day.
Can I bring my bone stimulator on a plane when traveling?
Yes, however, it’s important to follow and adhere to TSA guidelines which can be found at the following TSA websites:
Disabilities and Medical Conditions: https://www.tsa.gov/travel/special-procedures?field_disability_type_value=1%20
Please select “External Medical Devices” from the drop-down menu under:
Please choose a situation to see more information.*
TSA Notification Card: https://www.tsa.gov/sites/default/files/disability_notification_card_508.pdf