ZimVie eServices

Manage routine account activity online

ZimVie eServices gives eligible U.S. and Canada customers a convenient way to manage routine account needs online. 

Use your eServices account to place orders, reorder from previous purchases, view invoices, make payments, submit online requests, and track activity through your account dashboard.

What you can do in eServices

Through eServices, eligible customers can:

Place product orders quickly and securely, and reorder from previous purchases.
Submit returns, exchanges, warranties, complaints, and eligible courtesy implant requests online.
View and pay invoices, access credit memos, and manage secure payments online.
Track orders, reorders, RMA status, and real-time email updates.

Register for eServices

Place an eShop order

Track orders and account activity

Submit returns and exchanges

Submit a warranty request

Submit a Product Experience Report

Submit a Courtesy Implant Request

View and pay invoices

Important exclusions and limitations

Some account types may have account-specific ordering, pricing, approval, or support requirements.

Consignment customers should continue working directly with their ZimVie sales representative or Customer Service for consignment-related orders and account needs.

DSO customers should continue using their established ordering process. At this time, eServices may not provide the optimal experience for high-volume DSO accounts due to current order history display limitations in the user interface.

Courtesy implant requests may not be available online for all customer types, including consignment accounts.

Product availability, shipping benefits, pricing, and online request options may vary by account type, region, and eligibility.

For questions, please contact your ZimVie sales representative or Customer Service.

Need help?

For support with eServices registration, login access, orders, invoices, RMAs, warranty requests, Product Experience Reports, or courtesy implant requests, please contact Customer Service.